Legal Information

Terms and Conditions

Please read these Terms and Conditions carefully before accessing or using TrueCareCost and its related services.

These Terms and Conditions ("Terms") govern your access to and use of TrueCareCost, including the website and related services provided by TrueCareCost.

01 Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of https://truecarecost.com (the "Site") and any related services (collectively, the "Services") provided by TrueCareCost ("TrueCareCost," "we," "us," or "our").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

02 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Site.

By using the Site, you represent that you meet these requirements.

03 Description of Services

[DESCRIBE ACTUAL SERVICES: e.g., healthcare cost estimation tools, revenue cycle management services, cost transparency information for patients/providers.]

The Services are provided for informational purposes and [DO/DO NOT] constitute medical, legal, financial, or billing advice.

04 Healthcare Cost Information Disclaimer

  • Cost estimates, comparisons, or figures provided on the Site are for informational purposes only and do not constitute a guarantee, quote, or binding offer of pricing.
  • Actual costs may vary based on insurance coverage, provider policies, procedure specifics, and other factors.
  • The Site does not provide medical advice, diagnosis, or treatment recommendations.
  • Users should verify all cost and billing information directly with their healthcare provider and insurer.

Important: Healthcare cost information available through TrueCareCost should be independently verified with the relevant healthcare provider and insurance company before making financial or healthcare decisions.

05 User Accounts

[IF APPLICABLE] Some features may require creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

Notify us immediately of any unauthorized use at [EMAIL] .

06 Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to the Site, servers, or connected systems.
  • Upload or transmit viruses, malware, or other harmful code.
  • Scrape, harvest, or collect data from the Site without our prior written consent.
  • Impersonate any person or entity, or misrepresent your affiliation.
  • Submit false, misleading, or fraudulent information, including healthcare billing data.

07 Protected Health Information / HIPAA

[INSERT: If the Site or Services process PHI on behalf of covered healthcare providers, describe the applicable Business Associate Agreement framework, data-handling obligations, and reference the Privacy Policy. If not applicable, state explicitly that the Site does not process PHI as defined under HIPAA.]

08 Payments and Fees

[IF APPLICABLE] Certain Services may require payment. All fees are described at the time of purchase and are [REFUNDABLE/NON-REFUNDABLE except as stated in Section X] .

We use [PAYMENT PROCESSOR NAME] to process payments; your payment information is subject to their terms and privacy policy.

09 Intellectual Property

All content on the Site, including text, graphics, logos, and software, is the property of TrueCareCost or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

10 Third-Party Links and Services

The Site may contain links to third-party websites or services not owned or controlled by us.

We are not responsible for the content, accuracy, or practices of any third-party sites.

11 Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT COST ESTIMATES WILL BE ACCURATE OR COMPLETE.

12 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TrueCareCost SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED, INCLUDING HEALTHCARE COST ESTIMATES.

[INSERT JURISDICTION-SPECIFIC LIABILITY CAP LANGUAGE — recommend counsel review.]

13 Indemnification

You agree to indemnify and hold harmless TrueCareCost, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

14 Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

15 Governing Law and Dispute Resolution

These Terms are governed by the laws of State of Delaware, USA, without regard to conflict-of-law principles.

Any disputes shall be resolved in the courts of State of Delaware, USA, or via [ARBITRATION CLAUSE IF DESIRED — recommend counsel review.]

16 Changes to These Terms

We may revise these Terms at any time. The updated version will be indicated by a revised "Last Updated" date.

Continued use of the Site after changes constitutes acceptance of the revised Terms.

17 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

18 Contact Us

If you have questions about these Terms, please contact us at:

TrueCareCost
2810 N Church St STE 88313, Wilmington, DE 19802